Shipping & Delivery Policy

At Services.Bizkro.com, we facilitate digital services only—no physical goods are shipped. This policy outlines how service delivery works for both employers (buyers) and freelancers (sellers) on our platform.

Nature of Delivery

All services offered on our platform—such as video editing, voiceovers, thumbnail design, scriptwriting, etc.—are delivered digitally through online channels like:

Google Drive
Email

Direct platform messaging
Any other agreed-upon digital method

Delivery Timelines

Delivery timelines are defined by the freelancer at the time of service listing or during custom order discussions.

Standard Orders: Delivered within the timeline specified in the service package.
Custom Orders: Delivery timelines are mutually agreed upon before payment.
Delays: If a delay is expected, freelancers must inform clients in advance and propose a new deadline.

Note: Failure to deliver on time without communication may impact a freelancer’s ratings and account standing.

Order Completion

An order is marked “Completed” when:

The buyer approves the final delivery, or
No revision or dispute is raised within 72 hours of delivery

Once completed, the freelancer receives payment after the platform’s verification and settlement period.

Failed or Incomplete Deliveries

If the freelancer fails to deliver the service:

The buyer can request a refund or raise a dispute within the platform.
Our support team will mediate to ensure a fair resolution.

No Physical Shipping

We do not offer any physical products. Any references to “shipping” or “delivery” in receipts or transaction records should be understood as digital service delivery.